Exchange Policy
- Exchange requests due to size, fit, style, or color preference are eligible for exchange only—not refunds.
- An exchange fee of ₹65 applies per request.
- Requests must be raised within 7 days of receiving your order.
- Items must be unused, unwashed, and returned in original packaging with all tags intact.
- Products showing signs of usage, washing, odor, stains, marks, damage, or alteration do not qualify for exchange, replacement, or store credit.
- Each product is eligible for one-time exchange or replacement only.
- Once an exchange is completed, the order is no longer eligible for further exchange, replacement, or store credit.
- If the requested size or product is unavailable, store credit will be issued.
- Damaged, defective, or wrong products receive free replacement with no additional charges.
- Minor variations in color, wash, texture, print placement, or fit due to lighting, screen resolution, or photography are not considered defects.
- Products must successfully reach our warehouse and pass quality inspection before further action is processed.
- Incorrect, different, used, damaged, or missing returns will be rejected and reshipped. No refund, exchange, replacement, or store credit will be issued.
- If pickup fails after multiple attempts, the request will be cancelled. Contact support within 48 hours for assistance—repeated pickup requests are not facilitated.